Terms and Conditions

Also see – Privacy Policy

Online Terms of Sale

Pricing:

All prices are shown in New Zealand Dollars and include GST.
Prices do not include shipping and handling costs.
Unless otherwise stated, all accessories or additional furnishings shown in a product image are not included within the price shown.
Every effort is made to have all pricing correct within our website. However, we reserve the right to refuse the supply of any product with a price error.

Supply and Delivery:

Products are generally available for immediate delivery. If the item is not in stock, you will be notified within 48 hours from time of ordering.
No returns will be accepted on a ‘change of mind’ basis, so please be sure before you buy. All returns must comply with the Consumers Guarantees Act or Fair Trading Act. No returns will be accepted if the container has been opened and the seal broken.

 

Disclaimer & Limitation of Liability as to Shipping Errors:

If we do ship the wrong product to you or leave out a certain product from a package, our procedure and policy for resolving the problem is the following:

Aaron & Willoughby Ltd (Trading as Agility Health Co) will verify that an item was left out of a package by going over receipts and what was shipped.
If we clearly see that an item has been left out of the package, we will ship the item to you at no charge using the most efficient shipping method available. Claims can be initiated by contacting us here

 

Export Policy:

Aaron & Willoughby Ltd is a New Zealand based company. For inquiries regarding exporting, please contact us here.

Products are sold offshore at the all inclusive listed NZ$ price.

 

Shipping

We will ship all items ordered on this website using a New Zealand Courier. Our items are generally shipped within 1 working day of the order being placed. Orders should arrive with you within 3 working days of your order being placed. Tracking details for orders are available if you pay for the tracking service.

Australian orders shipped through NZ Post Via International Airmail. Orders should be received within 3-10 working days.

 

Shipping Costs:

Freight is charged per order and subject to location, volume and or weight.